Frequently Asked Questions

What are your condition guidelines?

Any books in "good" used condition are acceptable. Most used books will fall into this category. A "good" book will not have any of the following issues:

  • Damaged bindings

  • Missing covers

  • Water damage

  • Missing components (CDs, Online Access)

  • Excessive writing/highlighting

Most "well used" books still have value, just not as much. When your book arrives, we will review it. If any of the above issues are found, we will pay you a generous percentage of the quoted used price. If you have a question regarding the condition of your book, feel free to contact us.

Unfortunately, we cannnot accept the following:

  • Counterfeit textbooks

  • International editions

  • Annotated instructor's editions

  • Free (or complementary) copies

  • Professional copies

  • Review copies

  • Books missing pages

  • Workbooks with more than 5 pages of answers filled in

Note: Please check your textbooks for black tape. This is often used to cover up the fact that the book is actually an instructor's edition.

How do I get paid?

We will pay you via check or Paypal (you choose when you finalize your order) within 7 days of processing your order.

Who pays for shipping?

We do! Every buyback within the United States gets a FREE USPS shipping label.

How do I pack my book(s)?

For single books, we suggest a padded envelope (usually available at the Post Office).

Do NOT use a USPS Priority Shipping box or envelope. The Postal Service charges extra to ship these boxes. If you do ship using a Priority Mail box or envelope, the additional shipping cost will be deducted from your order along with $5 per box for processing.

For multiple books, we suggest a small box with enough padding/packing materials to keep the books from moving around in the box.

How long are quotes good for?

Sometimes prices can change on a daily basis. Quotes displayed on the site will be locked in for 48 hours as soon as you submit your order.

You must ship all books within 48 hours of order sumbmission to guarantee the quoted price.

Books not shipped within 48 hours may be subject to price adjustments.

Do you have a quantity limit?

Each book has a different quantity limit. If you have more than the limit for any given title, please contact us for a bulk quote.

Do you buy international / alternate editions (etc.)?

Unfortunately, we can only accept U.S. student editions.

What is an ISBN?

An ISBN is a 10 or 13 digit number (either will work) generally found below or above the barcode on the bottom of the back cover of the textbook:

I entered an ISBN, but found no results

Your book is probably out of edition.

If you believe that your book is still current, but cannot find it in our database, feel free to contact us. We will be glad to give you a custom quote.

Our expert customer service team is ready to assist with any questions you might have! We usually respond within 24 hours.